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Delivery Information
CARRIAGE charge for one delivery address is £14.99
CARRIAGE charge will be free for any orders more than £500.00 (UK mainland only)
CARRIAGE charge to UK-Highlands and Islands is £19.99 per carton up to 25kg, we don't offer free shipping to these destinations
CARRIAGE charge to Northern Ireland is £19.99 per carton up to 25kg, we don't offer free shipping to these destinations
CARRIAGE charge to Republic Ireland, France, Germany, Netherlands, Denmark is £20 per carton up to 25kg, we don't offer free shipping to these destinations
CARRIAGE charge to Poland, Sweden, Finland is £35 per carton up to 25kg, we don't offer free shipping to these destinations
If you are based at destination not listed above please contact us for shipping rate.
Refund Information
A-listfashionwholesale.co.uk will credit your account or issue a refund to the customers if the product is delivered with one of these 2 conditions:
Wrong product - If you received the wrong product due to our shipping mistake, please notify us within 2 business days and We will then advise on how to proceed with the return. We will arrange for you to return the incorrect product and we will ship you the correct product or issue you a full refund. Please do not send us the product until you contact us. We only will give a refund for the Second Class Royal Mail. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The item is your responsibility until it reaches us.
Defective Product - If you received a defective product, please notify us within 2 business days. We will then advise on how to proceed with the return. After we have examined and confirmed the defective product we will credit this amount to your account or issue you a full refund . Please note that just because one or two items in a whole case are defective it does not mean that all of the items are defective. Please do not send us the product until you contact us. We do not offer a free returns service to Non-UK customers. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The item is your responsibility until it reaches us.
Any refused shipment sent back to a-listfashionwholesale.co.uk does not constitute the right to a refund or credit. The customer will have to make arrangements with a-listfashionwholesale.co.uk to receive the refused shipment again.
No returns will be accepted after 14 days of delivery, regardless of the reasons.
We will not accept returns aside from wrong or defective products. We will not accept returns if you do not like the looks or quality of the products. If you wish to test out our products please just place a small order. We do not refund shipping cost charged by us on original order.
We don't offer free return to Non-UK customers.
We reserve the right to change these terms and conditions at any time and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions
This returns policy does not affect your statutory rights.
Please mark your box clearly with the the address listed below:
Online Returns Department
A-list Fashion Wholesale
4 St. Alban Street
Weymouth
DT4 8BZ
01305 760602
VAT : GB 937159301 |